Referral Coordinator (Spanish + English)
We at Hidalgo MD are a small, independent clinic focusing on personalized, quality care. We see 20 patients daily, 4 days a week. Doctor is also available to his patients 24/7, on the phone and in the hospital. Doctor is a long-standing physician at Holy Cross Hospital where he makes rounds once or twice daily.
The Medical Referral Coordinator position will handle the patient needs at the beginning and end of each visit. The duties help sustain a strong relationship between providers, staff, and patients. It is an hourly position, 24-32 work hours per week, from our Fort Lauderdale clinic.
The Medical Referral Coordinator position will handle the patient needs at the beginning and end of each visit. The duties help sustain a strong relationship between providers, staff, and patients. It is an hourly position, 24-32 work hours per week, from our Fort Lauderdale clinic.
Responsibilities
- Schedule and authorize outside appointments (e.g. specialist, diagnostic testing, hospital) for patients as ordered by the physician.
- Resolve pre-certification, registration, and case concerns with insurance and facility within 24 hours of the referral order.
- Collect relevant data from insurance carriers, financial counselors, and office staff to assure patients will not financially owe for referred services.
- Track each made outside appointment, updating patient's inside record with service results.
- Schedule inside appointments for patients.
- Verify currency and completeness of patient contact information and insurance credentials at least 48 hours prior to each visit.
- Authorize, fill, and record prescriptions for patients
- Perform other tasks needed by the office manager
Requirements
- Speaks Spanish at an advanced or fluent level
- Associate's degree or its equivalent and 2-4 years of experience in the field or related area
- Comprehension of common concepts, practices, and procedures within related fields (e.g. insurance, internal medicine, primary care)
- Friendly, collaborative, meticulous, self-motivated personality
- Rigor to complete visit's set of tasks before next business day
- Clear speaking voice with very good command of English and Spanish
- Intermediate-level Computer skills
Nice to Have
- Insurance authorization experience
- Health training
- Health degree or major
- Electronic Medical Records experience (e.g. Athena)
Benefits
- Paid Time Off
- Paid Holidays
- Flextime
- Bonus eligibility each calendar year
- Complementary medical guidance
- Free snacks & beverages
- Restaurant lunches to celebrate holidays and team birthdays
Email to [email protected]
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- A cover letter describing how you match the business and position
- A one to two page resume with email address and phone number detailing your education, work experience, skills, and qualifications
We will take the next step, selecting candidates for interviews based upon the pool of submissions.
Thank you.